Todays media is filled with new fancy business Intelligence tools and news on new trends in data literacy. Most of the time for many organizations problems can be solved through inexpensive mature tools, if they are in the hand of seasoned experts in this field.
In Majority of the cases Organizations need to address urgent concerns such as cost savings / recovery of revenues buried in the data. Over the years I came across several scenarios in diverse domains particularly in Health care and Insurance related data, where recovering buried revenues became so complicated that sophisticated business intelligence lost functionality. There comes the programming skills and matured reporting tools like Crystal Reports which can handle these issues very efficiently. Please see an example in this respect here